Help & Customer Service Center
Have questions? Call us at 1-844-370-1921 toll free Mondays through Fridays between 8:30 AM until 5:00 PM and on Saturdays from 8:00 AM until 5:00 PM.
Return & Replacement Policy
Online shopping is quickly becoming the common choice for many of us, and that is why we are always working on improving your online shopping experience. From time to time, you may be faced with a purchase that you were not completely satisfied with or perhaps came damaged. This section of our website explains the details of our return process as well as information on how to get replacements for damaged goods. More about our returns & replacement policy.
Cancellations can be requested via our customer service center. We make cancellation requests on a best efforts basis with the manufacturers. If you wish to cancel your order, please contact us as quickly as possible so that we may try to stop your order before it ships. More about our cancellation policy
Lowest Price Guarantee
If you find a lower price, anywhere else on the Internet, on a new identical item, just show us the lower price when you buy the item from our site or within 14 days after your purchase—and we will honor the lowest price. More about our lowest price guarantee policy.
Buy with confidence knowing that we stand behind the products that we sell. Due to our relationship with our manufacturers and because of the confidence we have in the quality of their products, we will provide an extra year of warranty on top of the standard manufacturer's warranty for this selected brand. More about our extended warranty policy.
Open Box Policy
OpenBox products are products in guaranteed good working condition that have been either previously returned to our warehouse or where the factory seal broke before or after arrival. These products have been inspected by our warehouse staff and have been deemed to be in re-saleable condition. More about our open box policy.
International Light, Inc. is located in Chula Vista, California. Founded in 2005, our large state of the art showroom displays over 2,000 lighting fixtures and portable lamps from over one hundred of the leading lighting manufacturers in the United States and Europe.
Our sales staff is bilingual in English and Spanish and can offer free lighting consultations in your home or job sites.
Book your appointment to visit our award winning showroom today.