What is your Shipping policy?
We are a local showroom that is located in Chula Vista, CA, and we ship orders anywhere in the continental United States.
What is the shipping charge?
For orders under $49, we charge a flat rate of $15 when shipping within the continental United States.
- We cannot be held responsible for missing deliveries once Fedex or UPS indicates that the shipment has been delivered.
- We are only able to ship UPS or FedEx. We cannot ship USPS at this time.
- We cannot be responsible for delays in shipping due to invalid delivery address entries. Please no P.O. Boxes.
- If you return an order that was shipped via expedited delivery at your request (meaning Overnight, 2nd day air, or 3rd day air), the expedited shipping fee will not be refunded.
- Some fixtures are too large to ship via UPS or FedEx. These items must ship freight truck. Any item/order shipped via truck is not eligible for expedited shipping or our Quick Delivery guarantee. Truck shipments generally take 2-3 weeks for delivery.
- If you would like your order to be shipped with a signature required, please note that request in the comments section on your order. Orders are not shipped with Signature Service unless requested or UPS/FedEx requires it for your area.